MetLife Settles Over Surcharges to No-Fault Drivers

MetLife recently settled with Massachusetts over costly surcharges it applied to no-fault drivers in accidents, agreeing to refund the drivers and pay a $50,000 fine to the state, the Boston Globe reports.

MetLife’s surcharges were applied to customers even after state rulings found they were not the at-fault drivers in the accidents.

According to State Attorney General Martha Coakley, customers of MetLife’s Metropolitan Property & Casualty Insurance Co. were penalized after filing accident claims, even after a state appeals board ruled that they were not the ones who caused the accidents. The Globe reported that MetLife is working on refunding the customers that were incorrectly charged.

Defending Your Rights and Finances Against Insurance Companies

Under Massachusetts law, a driver who was penalized with a surcharge by an insurance company because he or she is deemed at-fault in an accident can appeal the insurance company’s decision to the state. If the state appeals board vacates the surcharge, the insurance company is required to halt the extra charges or refund the penalty money which it already collected from the driver.

According to the Globe, Coakley’s office will also investigate whether other Massachusetts auto insurance companies similarly violated the law.

MetLife customers who believe they have been incorrectly charged following their accident can contact the attorney general’s insurance and financial services at 1-888-830-6277.

This story was brought to you by the Boston personal injury lawyers at Kiley Law group. If you have suffered personal injuries due to someone else’s negligence in a Massachusetts auto accident, call 1-800-410-2769 to find out about your legal rights. Free Consultations for auto accident injury victims and their families.